Cancellation Policy

Customers may request a cancellation within 24 hours of purchase, and we will gladly process a full refund.

After that the 24 hours have passed, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we ship it out.

Contact Information:

Opening Hours:
Monday - Friday: 9AM - 5PM
Saturday - Sunday: CLOSED

Phone: +44 330 133 2247

Email: info@thetapcollection.co.uk

Office Address: Union House, 111 New Union Street, Coventry, West Midlands, CV1 2NT, United Kingdom

We aim to respond within 24 hours during working days.