Who it's for
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Plumbers and installers
Trade pricing on the brands you already fit, with parts and spares backup when you need them.
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Kitchen studios and designers
Specification help, finish matching and quotes you can present to your own clients.
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Developers and contractors
Multi-unit pricing, scheduled deliveries to site and consistent specification across a whole scheme.
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Offices, hospitality and facilities
Commercial boiling and filtered water, dispensers and coffee - supplied, installed and serviced.
Beyond the kitchen tap
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Commercial boiling water taps
Instant boiling and chilled systems for offices, staff kitchens and hospitality, sized to the number of people using them.
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Commercial filter taps
Filtered still and sparkling at the sink, with filter changes and servicing handled on a schedule.
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Countertop water dispensers
Freestanding and countertop units for break-out areas, receptions and sites, plumbed or bottled.
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Spring bottle bar systems
In-house bottling for restaurants, hotels and bars - your own branded still and sparkling, no crates to store.
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Coffee machines
Bean-to-cup and espresso equipment for workplaces and venues, matched to daily cup volumes.
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Installation and servicing
Commissioning, planned filter changes, descaling and reactive repairs across everything we supply.
Trade account questions
Who can open a trade account?
Who can open a trade account?
Any UK business or sole trader buying for work rather than for their own home - installers, kitchen studios, contractors, developers, and facilities or office managers. We'll ask for your company or sole trader details when you apply.
Does it cost anything?
Does it cost anything?
No. There's no joining fee, no annual charge and no minimum spend to keep the account open.
How quickly will my application be approved?
How quickly will my application be approved?
Usually the same working day, and never more than one. We'll email your confirmed pricing as soon as it's set up.
Is this a credit account?
Is this a credit account?
Trade accounts are discounted cash accounts, so there's no credit check to open one. If you need credit terms for a larger project, talk to your account manager.
How much discount will I get?
How much discount will I get?
It depends on what you buy and how much - some ranges carry more margin than others. You'll get a rate from your first order, and we review it as your spend builds.
Can you deliver straight to site or to my customer?
Can you deliver straight to site or to my customer?
Yes. You can save multiple delivery addresses and have goods sent direct, with delivery timed around your fit date.
Do you supply commercial water systems as well as domestic taps?
Do you supply commercial water systems as well as domestic taps?
Yes. Commercial boiling and filter taps, countertop dispensers, bottling systems and coffee equipment, including installation and ongoing servicing.
Can you help me specify the right system?
Can you help me specify the right system?
That's what the account manager is for. Tell us the number of users, the space and the water supply, and we'll recommend what fits and what it will cost to run.
What about warranties and after-sales?
What about warranties and after-sales?
Everything comes with its full manufacturer warranty. For commercial equipment we can also put planned servicing and filter changes in place so nothing gets forgotten.